Summary Microsoft Office 365 Pro Plus is available free of charge to current University of Minnesota students, faculty, and staff. Office 365 is intended for use on personally-owned devices, not University-owned computers. This article contains suggestions for troubleshooting problems with Office 365 installation or activation. Troubleshooting Suggestions General • Work through Office 365 installation directions in and note where questions or problems occur. Login to Office Portal • Can you log in at? • See login directions in. Note that you first see a Microsoft login screen where you enter your UofM email (example: ), and then you are sent to a UofM login screen.

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• Office For Mac 2011 Activation Problems Troubleshooting

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• If you have trouble logging in, clear cache and cookies and try again. For directions on how to do this, see. Spotify installer zip file for mac. • Try a different browser. Canon mp470 scanner software. Chrome and Firefox generally work well. • If you can’t login, are you eligible for Office 365? Eligibility • If you are a student, are you currently registered for at least one credit?

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Below you will find a guide to help you Activate Office Professional Plus against the LSU activation server & walk through Troubleshooting common issues. The process of activating Office is different depending on the location of the computer.

• If you are a student, when did you register for classes? Eligibility for Office is updated daily. It may take day or two after you register until you are able to install Office. • If you are staff or faculty, do you have an on-going position at the U? If your appointment changes term-by-term, you may lose access during times when you are not on staff. • Students, faculty and staff who leave the U will lose Office eligibility within a few days after they leave.

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• Retirees and graduates do not retain eligibility for Office 365 when they leave the U. Supported devices • Is the device supported?